Privacy Policy

Information we collect

This notice describes personal information we collect when you use our website and request services. We keep it in plain language so you can understand what happens with your details.

We collect information you choose to share with us, including:

• Availability and contact form submissions: your name, contact details, travel dates, vehicle interests, delivery location preferences, and anything you write to us.
• Account and sign-in details: the information associated with your account when you sign in, such as your email address or the Google account you connect.
• Rental documents: the details you provide in your rental agreement and the credentials you submit through our designated secure upload flow.
• Communications: messages you send by phone, email, or our forms.

How we use your information

We use personal information to operate our service and respond to you. Specifically, we use it to:

• Evaluate rental eligibility and prepare written quotes.
• Manage reservations, deliveries, and vehicle handoffs.
• Provide customer service and follow up on your requests.
• Protect the security of our customers, our team, and our vehicles.
• Meet legal obligations that apply to a rental transaction.

Service providers

We rely on a small number of service providers to run the website, handle document signing, process uploads, and support communications. These providers process information on our behalf to deliver the services you requested. We do not sell your personal information to anyone.

Submitting credentials safely

Driver's license, insurance, and payment credentials are sensitive. Please submit these only through our designated secure upload flow on this website, and never by email.

If you are ever unsure whether a channel is secure, contact us first and we will point you to the correct one.

Retention

We keep personal information only as long as we need it for the purposes described in this notice, including completing your rental, meeting legal and recordkeeping obligations, and protecting against fraud or disputes. Because those needs vary, we do not publish a single fixed deletion period.

Security

We use reasonable safeguards designed to protect personal information, both when you submit it and while we store it. No method of transmission or storage is completely secure, so we describe our approach conservatively rather than promising absolute security.

You also help protect your information by using our secure upload flow for credentials and by keeping your account sign-in details private.

Your choices and how to reach us

You can choose what information you share with us, and you can ask us questions about the information we hold. To review, correct, or ask us to delete information you have shared, or to raise any privacy concern, contact us:

• Email: Info@SportExotics.com
• Phone: +1-301-906-2226
• Or use the contact form on this website.

Changes to this notice

We may update this privacy notice from time to time as our practices or the website change. The review date below reflects the most recent version. Material changes will be reflected on this page.

Related policies

See also our Terms of Service and Editorial Policy & Contributors.